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Odd jobs
[Note: I posted an excerpt of this on kottke.org, but didn't want to include the rest of it, so here's the whole thing.]
Heather Armstrong, on meeting her new neighbors and having to explain what she does for a living:
Over the last few weeks several neighbors have stopped by to introduce themselves, and invariably they are older than we are, more established, and have careers in medicine or law. And when they ask what we do, both Jon and I sort of flinch and exchange a quick look that says IT'S YOUR TURN TO LIE. We're web developers, we say, and that is never enough, they just can't leave it alone, and one of us will try to explain that I have a website. This thing. That I do. And because we're being all coy about it I just know, from the very worried expressions on their faces, that these neighbors think that we run a porn site.
This is the exact interaction I have with most people that I've met in the past couple of years, right down to the "we're web developers, we say, and that is never enough, they just can't leave it alone" part. I imagine professional mimes, phone sex operators, and people that make a living selling other people's stuff on eBay have the same sorts of awkward conversations with their new neighbors.
The expanded version of this dreaded conversation is:
Them: "So, what do you do?"
Me: "I'm, uh, a web developer. I built web sites, I guess."
Them: Some variation of "What company do you work for?" or "What project are you working on now?"
Me: "I work for myself on my own projects."
Them: [Blink, blink.]
At this point, they start using the Errol Morris technique of not saying anything so that the other person will talk to fill the lull in the conversation, which I always do because I'm already so on-edge and feeling awkward about the whole deal.
Me: "I have this web site that I do more or less full-time. It's a blog."
Thankfully, most people have heard of blogs at this point, even at family gatherings and such.
Them: "Oh, a blog. That's nice."
Them: [A long pause as they steel themselves to ask a potentially impolite question about money.]
Them: "So.....how do you make money doing that?"
Me: "Advertising. There's a small ad on every page on the site. And that's enough to pay the bills."
Them: "Oh, I see. So what is this site about?"
This is where my story and Heather's start to diverge. "I write about my experiences as a mom" is pretty straightforward, but I still don't have an elevator pitch for kottke.org. There are a set of topics that I cover regularly, but not with any sort of completeness or authority. This adds to my uncomfort.
I have only one trump card in this conversation, the thing that convinces most people that I'm not a) pulling their leg or b) wasting my life by not working a job that makes sense or requires wearing khakis, but I need to wait for the magic question before I play it: "Do you know how many people read your site?" The answer -- that hundreds of thousands of people read my site each month -- while quite low on the list of reasons why I do kottke.org, has an arresting effect on the questioner. The result is usually a respectful detente or a barrage of questions that is less awkward for me because we're suddenly on a more equal conversational footing regarding the topic...we now both believe that what I do has some merit to someone other than me.
Comments
The key here is that you have motifs, and it's not really about authority, it's about editorial voice -- people are attracted to your process and method of curating content.
I mean, I know that's not how you think of it, but that description's fairly accurate, and if you say "it's ad-supported", people would get a pretty good sense of how the mechanics of the thing works, and it helps what you do fit into a mental model that they already have.
This is a recurring pet peeve of mine, because I feel like a lot of "serious" bloggers (you, Dooce, whomever) are apologetic about the work you do. For no good reason!
"I publish a web site that has a circulation of hundreds of thousands and covers topics like pop culture, popular science, technology, and design. It's ad-supported."
I don't get nearly as bothered by this question as Jason. I just say, "Oh, I do a food website." Then people ask me about food and forget to wonder how I could do anything like that for a "real" job.
Anil has been coaching me too. Nowdays I don't even mention web design or web development. I say I run a small internet company that publishes a large news community site. They usually ask for the name, in case they've heard of it, but I don't think a normal person has heard of it yet.
Telling people I write small reviews as an occasional freelance contributor to the NYT usually impresses people 10x more than "internet company" or "large news community". I guess everyone can identify with a newspaper still.
These sound like the sanitized versions of what we do, like the description you'd use to pitch a VC to fund your company. Kinda like a touring rock musician saying that he provides just-in-time audio experiences on an ad-hoc basis...that just doesn't describe what you get when you go to a rock concert.
My problem is that I wish the first small talk question out of everyone's mouth wasn't "what do you do for a living?" I'd just rather not talk about it unless I thought the other person was actually interested.
If I appear apologetic, it's because I feel that my blog and my work is important to me but not that important to anyone else. Besides, if I can't even get credit from the folks who were there for having the first inline permalinks on my blog, then why bother? ;)
(Finally, the J. Ko. vs. PB flamewar I've been seeding for half a decade is starting to take root.)
You KNOW Carl beat you to it, right?
I once saw you reply to that question, though, quite simply, "I blog." And the person who had asked you said, immediately, "Oh, how cool!"